Client Delivery Associate
Bangalore – Full Time

We are a boutique consulting firm specializing in delivering tailored learning solutions that align with organizational vision, needs, and desired outcomes.

Our mission is to redefine leadership development by empowering leaders to be clear, creative, and courageous -driving transformation within their teams and organizations.

Our core methodologies & frameworks include Design Thinking and Business Storytelling, to help tackle complex business challenges, foster innovation, and enable strategic transformations.

We offer experiential, gamified, and application-focused learning engagements through immersive labs with capstone projects driven by real-world casework. To ensure lasting impact, we reinforce learning experiences with action coaching for practical application.

Professional Traits
  • Customer-Centric
  • Active, Extroverted, Creative
  • Attention to Detail
  • Sense of Urgency
  • Dealing with Ambiguity
  • Good people orientation
  • Fun loving
  • Sense of humor
Key Responsibilities
  1. Client Engagement:
  • Understand the learning & development needs of prospective & existing clients.
  • Work with Principal Consultant/Project Leader/CD Manager to create customized
    & contextual engagement proposals that align with client requirements & learning
    outcomes.
  • Serve as the secondary point of contact for clients, ensuring timely communication
    and addressing their needs throughout the engagement project lifecycle.
  1. Proposal Development & Communication:
  • Collaborate with internal teams, including Experience Design [ED], and Visual
    Design [VD], to build clear and detailed proposals using MS PowerPoint
    presentations.
  • Prepare a detailed proposal with objectives, focus areas, challenges, engagement
    plan, session outlines, activities, and other experience enhancers
  • Consistently use standard proposal templates adhering to Unbox brand guidelines
  • Comply with proposal building standard process to ensure that proposal creation,
    review, changes, presentation, and communication are as per agreed internal and external timelines
  1. Project Planning & Delivery:
  • Collaborate with Project Management Office [PMO] for planning & execution of
    each program, ensuring that all deliverables meet client expectations & deadlines.
  • Coordinate with cross-functional teams (ED, VD, Operations, Finance, Marcom) to
    ensure the smooth execution of each program.
  • Monitor the progress of program execution and delivery, by identifying and jointly
    resolving potential issues along with PMO.
  • Prepare detailed project plans using simple Gannt Charts and MS Excel Trackers
  • Communicate Engagement Execution Plans & Schedule to the Client
  • Diligently follow up on all inputs required from the clients using good task-tracking
    methods.
  • Work with the client’s point of contact to get approvals on the props, giveaways,
    brand guidelines, and all other collaterals
  1. Innovation&Continuous Improvement:
  • Identify opportunities to enhance program delivery through innovative approaches
    and emerging trends in the learning and development space.
  • Provide feedback to internal teams on client preferences, helping to refine and improve the company’s offerings.
Shape Your Future With Us

Unbox experience.com is more than a place of work; it’s a platform for you to influence, innovate, and inspire. 

Your Next Step – Eager to apply your skills to shape the next generation of leaders? If you’re in Bangalore and have the skills, drive, and passion we’re seeking, then it’s time to make your mark with UnboxExperience.com. Dive in, and let’s together dare to make a difference in the world of leadership and organizational transformation.